Updated
Key Takeaways
- Use the transport instructions for the exact vehicle model
- Confirm both the loading method and the road-transport method
- Describe power, rolling ability, damage and access before dispatch
- IC confirms the specific job and equipment availability before acceptance
An electric vehicle needs a transport plan matched to its model, condition and manufacturer instructions. Before requesting help, identify the year and model, whether the car has power, whether its wheels can roll and whether it was damaged. Call (319) 936-2108 with your vehicle, exact location and the service you need. The owner confirms suitability, availability, the quote and an estimated arrival time before dispatch.
Check the Manual for Your Vehicle
Do not assume every EV has the same towing procedure. The Tesla Model 3 transporter instructions, for example, require all four tires off the ground and recommend a flatbed. They also describe a wheel-lift-and-dollies alternative under specific distance and speed limits. That example does not establish an approved method for another model. The provider should consult the instructions applicable to your exact vehicle.
Loading and Transport Are Separate Decisions
A transport or tow mode may permit limited movement during loading without authorizing a road tow with wheels turning. Tell the provider if the vehicle cannot enter the required mode, has no low-voltage power or cannot roll. The appropriate loading tools, lifting points and securement must be confirmed before work begins.
If the Vehicle Has Run Out of Charge
Give your location, displayed warnings and whether the car still moves. Confirm the destination and its access before arranging transport. A nearby charger may not be compatible, available or reachable after the car is unloaded. Check the charging operator's current information.
What to Tell the Provider
- Exact year, make and model, and any manufacturer transport instructions available to you.
- Whether the vehicle starts, rolls, steers and can enter the appropriate loading mode.
- Collision damage, warning messages, unusual heat, smoke or other urgent concerns.
- Garage clearance, surface, access and the intended destination.
If there is smoke, fire or immediate danger, move to safety and call 911. Do not touch exposed electrical components or try to make a damaged high-voltage system safe yourself.
Ask IC About the Specific Job
Call (319) 936-2108 with your vehicle, exact location and the service you need. The owner confirms suitability, availability, the quote and an estimated arrival time before dispatch. EV transport acceptance depends on the required equipment and the vehicle's condition. Describe the job before assuming a truck or an all-model EV service is available.
Frequently Asked Questions
Do all electric vehicles require exactly the same towing method?
No. Check the manufacturer instructions for the specific model. Tesla Model 3 instructions recommend a flatbed and describe a limited wheel-lift-and-dollies alternative with all four tires off the ground. Do not generalize that permission to another vehicle.
Can IC Roadside & Key take my EV job?
Call (319) 936-2108 with the exact vehicle, location, condition and destination. The owner must confirm the required equipment and availability before accepting the transport.